Shipping Policy

Last updated: August 9, 2026

At HushOra, we work to process and ship your order as quickly as possible.

Order Processing

Orders are typically processed and prepared for shipment within 24–48 business hours after your order is placed.

Once your order has been processed, it will be handed over to the shipping carrier for delivery.

Estimated Delivery Time

After your order has been shipped, delivery typically takes approximately 3–4 business days.

Please note that these are estimated delivery times, not guaranteed delivery dates.

Your total estimated timeframe is therefore approximately 4–6 business days from the time your order is placed, excluding weekends and public holidays.

Shipping Confirmation

Once your order has been shipped, you may receive a shipping confirmation with the available delivery information.

Please make sure your shipping address and contact information are accurate when placing your order. HushOra is not responsible for delays or delivery issues resulting from incorrect or incomplete shipping information provided by the customer.

Delays Beyond Our Control

Although we work with our shipping partners to deliver orders as quickly as possible, delivery times may occasionally be affected by circumstances outside our reasonable control, including:

• Carrier delays;
• Severe weather;
• Customs processing;
• Public holidays;
• High shipping volumes;
• Natural disasters;
• Transportation disruptions; or
• Other unforeseen circumstances.

If a delay occurs, we will make reasonable efforts to assist you and provide any available information.

International Orders

For international orders, additional customs duties, import taxes, brokerage fees or other charges may apply depending on the destination country.

Unless otherwise stated at checkout, any such charges are the responsibility of the customer.

Customs processing may also extend the estimated delivery timeframe.

Address Changes

If you need to change your shipping address, please contact us as soon as possible at:

infohushora@use.startmail.com

We cannot guarantee that an address can be changed after an order has been processed or shipped.

Lost, Damaged or Incorrect Orders

If your order arrives damaged, is incorrect, or appears to have been lost in transit, please contact us at infohushora@use.startmail.com with your order number and relevant details so we can investigate the issue and determine the appropriate solution.

Nothing in this Shipping Policy limits any consumer rights or remedies that cannot legally be excluded under applicable law.

Contact

For shipping-related questions, contact:

HushOra
Vilafranca del Penedès, 08720
Spain
infohushora@use.startmail.com